Head of User Experience - FinTech





A unique opportunity for a Head of User Experience, design led, to join a fully-fledged, accountable FinTech business, already 4 years old and 200 people strong, with a culture and spirit of a fast-moving, disruptive technology company obsessed with providing customers with the best banking app and money management experience around. They are making serious waves and this is your chance to get on the crest of ‘their wave’ to global success.

This Fintech already has over £100m of customer money invested in them, and has won numerous awards for their innovation, UX and technology. They are growing (currently 200 strong, based in East London) at a very measured but enviable rate and lots being said about them in a good way!

Their new User Experience Manager will be design led and design, innovation and strategic thinking, ask questions like, what’s aggravating our customers, what will noticeably improve or worsen their experience? And use these insights to influence and develop their products. You’ll be instrumental in delivering their aims as a customer focused, new generation, online bank that is bucking the trend!

As a Head of User Experience, they hope you can work with engineers and the design team to produce products that have visual appeal and capture their innovative, modern spirit, develop products that feel great to use, ensure products provide functionality which is predictable.

And we think you should be educated to degree level or a professional qualification, definitely be a CREATIVE THINKER, passion for digital experience, strong commercial acumen, understand what looks ‘good’, a multi-tasker, a decision maker, get things done, a people manager as well as proactive, analytical.

You’re a confident, personable team player, with a collaborative approach and your ability to do or think design in the User Experience field is crucial here, as well as ability to drive delivery.

This is a unique opportunity to join an innovative, already highly awarded team within a FinTech business that is making brilliant and effective waves. What’s not to love??

Discretionary bonus
Friday beers
Multidisciplinary agency
Personal development plan
Tech geek